Order Information
How far in advance should I order?
Bookings are generally accepted 9 days in advance.
There are times when a cake may be ready with a few day's notice, depending on how many orders there are currently are at that time.
Last minute orders are an exception and are not guaranteed.
Do you offer sampling?
Tastings slices are only offered for wedding cakes (without any icing) on an ad-hoc basis, and for a small fee.
International Orders & Payments
International orders are very welcome and for delivery ONLY in Singapore.
Payment for international orders can be done via bank transfer or PayNow if available to you.
Payment Modes
Payments can be made by PayNow/PayLah.
Full payment is required to confirm your order.
Wedding/Corporate Orders
A 50% deposit is required upon confirmation of your order, and the remaining 50% to be paid 2 weeks prior to order due date. An invoice can be issued, if required.
Cancellations / Returns
>21 days : 50% refund
<20 days : 0% refund
No refunds or returns are entertained for orders that have been fulfilled.
Delivery/Self Collection
thecakelady.sg® offers our own delivery islandwide in Singapore for a small fee.
We do not deliver using other delivery platforms.
NO self-collection is available at this time.
Conditions of Sale
The bakes I sell are for personal consumption only, not for commercial use. They are not to be resold.
If you are a business and wish to collaborate with me to sell my products at your store, then please get in touch via email.
Kindly follow storage instructions on the box to best enjoy your cake.